Any Merchandise once billed cannot be Cancelled or returned. However “RG DESIGNERS” holds the right to cancel the order within the next 72hrs and refund the money.
For any kind of stitching problem on your garment or size issue or if you have received any damaged accessory (Kurta, Indo Western,Sherwani etc.) your merchandise will be replaced, provided the problem has been informed to us via email on [email protected] within 24hrs after receipt of the product. Also note that the product will be considered for replacement only after you have received a confirmation from us by email.
If there is an item which you purchase and then we realize this item is not available, we will promptly inform you within 3 working days of your purchase. You then have the option of either substituting for another item confirming via email and the money will be refunded to you.
In case product is out of stock and if it is not delivered with 7 to 10 days in India and 15-20 days outside India then full amount will be refunded to the customer via online transfer within 7 days. All refunds will be processed after deducting the transaction fees that payment gateways levy on us.
For international customers: All customers outside of India have to bear return shipping charges. These charges will not be borne by RG Designers.
Order cancellation can be done only within 24 hours of order confirmation. All orders are considered confirm after 24 hours of making the payment.
The fit of our clothing depends on the cut, fabric and style of each garment. Some garments are designed to have a looser, relaxed fit and some garments are styled to be more fitted. Please review our sizing guide to select the size best suited to you. Due to the nature of different fabrics the given measurement can differ marginally.
Wash care instructions
We request you to read the washing instructions carefully as stated on the tag of the merchandise and follow the same to avoid damage to it.
We have done our best to display as accurately as possible the colors of the products shown on this Web site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.
The Company reserves the right to amend and / alter any of the above terms and conditions at its sole discretion.